Mon - Fri: 8.30am - 6pm
Sat: 9am - 5pm | Sun: 10am - 2pm

01638 280200
sales@grantberry.co.uk

40 Carter Street, Fordham, Ely, Cambridgeshire, CB7 5NG

On-Line vs High Street Estate Agents

Is cheap always best?  With regards selling a property, a number of ‘on-line’ estate agents have launched in the last few years to give vendors a cheaper option.  We believe a number of High Street agents have had it good for many many years and been able to rely on their existence to secure a decent market share. They have been able to dictate terms and charge over-inflated fees in the knowledge there has been a lack of competition.

So, the advent of ‘On-line’ agents has certainly ruffled feathers amongst these High Street agents, put pressure on their fees and also their market share.  A good number of clients and people we have spoken to over the last few years believe it was time the High Street agents were challenged as they had become complacent and their propositions had not evolved over the years.

Property sellers, can choose to go with pure ‘On-line’ agents, including those that charge for ‘listing’ a property, rather than on a ‘No sale, No fee’ basis, cheap fee agents, or the usual selection of High Street agents.

Our clients chose Grant Berry Estate Agents because we charge competitive fees, but just as important, a market leading service, where they are kept informed throughout what can be a highly stressful and anxious journey.  Being kept in the dark is no longer an option, and this can result in the collapse of chains because the parties involved just do not know what is going on, unacceptable!

We know where the ‘cheap’ agents are involved, we will do the chasing on their behalf as it is expected the property owners will likely have to do their own viewings, and liaise with their buyers throughout the process.  From outset, there is a great feeling when a sale is agreed and both sellers and buyers in such circumstances are both happy.  But, when something in the process doesn’t go quite to plan it can open a can of worms and leave both parties perplexed and frustrated with the other party.

Likewise, our experience is that the High Street agents are under pressure from the powers that be to drive results, through numbers, and there is a general disregard for their actual clients.  It’s a numbers game because they are under pressure to deliver for the corporate owners, so irrespective of selling your property, as long as they meet their targets, then that is their real focus, and to keep their jobs.

We know that the majority of our instructions come from word of mouth recommendations or clients that have either sold or purchased from us before.  We believe this is testament to the fact that we are different, and proud to be different.  One of our vendors posted a review to say we should be careful, as we are in danger of giving estate agents a good name – one never to forget, and have sold more properties for her and family.

So the collapse of Emoov and Tepilo recently, costs 140 staff their jobs just before Christmas but also leaves their vendors and buyers not knowing what is happening.  Their Business models could not support their proposition.

Our latest reviews from allAgents

We used Grant Berry to purchase and sell properties in August this year and cannot fault the service they offer. They were efficient, knowledgeable and professional whilst still remaining warm and understanding. Buying and selling property is hugely stressful and we feel that both Andrew and Anna-Marie understand this and do everything in their power to facilitate a smooth and stress-free process. We were kept in the loop the whole time and Andrew attended each viewing at our property with enthusiasm. Not only would we highly recommend Grant Berry to anyone else but we will only use them for our property requirements going forward.
Catherine Dickinson | 16 October, 2020
Super service! Grant Berry were excellent communicators and helped us throughout the whole process of buying our first home. They really made what could have been a stressful time very easy. Thank you!
Emma Wilson | 10 September, 2020
Anna-Marie and Andrew thank you both so very much for the amazing service you provided us in getting our dream home. 5 stars isn’t enough! Everything was made easy and you kept us informed all the time. We cannot thank you both enough. We will be recommending you to anyone we know thinking of moving house. Emily and Edd Evans Morley
Emily Evans-Morley | 29 August, 2020
Brilliant service from start to finish. Even through Covid-19 Andrew did everything he could to make sure things ran as smoothly as possible. Would absolutely recommend anyone to use Grant Berry. One very happy family.
Amy Wilson | 18 August, 2020
Great experience! We felt well looked after all way through. Andrew Berry is knowledgeable, enthusiastic and professional. He has made a very rocky journey less stressful. Try them, you won\'t regret it!
Justyna Livermore | 16 July, 2020
Andrew and Anna-Marie are extremely nice people to deal with, they have a genuine interest to be professional from start to finish. Nothing is too much trouble for them and they bring with them a wealth of knowledge in their field. I would have no reservations in recommending them to anyone.
Annette Carter | 15 July, 2020
Absolutely outstanding service from both Anna-Marie and Andrew from start to finish, they kept us in the loop every week even during the Covid 19 pandemic, they were always there reassuring us and ensuring the sale and purchase went smoothly. They are two of the nicest people we have met and would highly recommended them to anyone.
Rosa De Simone | 7 July, 2020
I would have no hesitation in recommending Grant Berry. Throughout the whole process they have provided sound professional advice, backed up by detailed research of the local housing market. They followed up each viewing and gave us feedback and advice. Once we had secured a buyer they continued to drive the process in support of us and always kept us informed of the position of the prospective buyer. Much more than just professional advice and support was the emotional support we received at every stage and the excellent customer service.
Sue Chippington | 3 July, 2020
As if buying and selling a property isn’t stressful enough, add the country going into lockdown just as I completed my purchase, stress levels were through the roof. However, Grant Berry were there every step of the way offering their support and expertise, always at the end of the telephone and extremely professional. Observing social distancing when it came to delivering my keys on day of completion with a smile and gift, thank you for your support and I wish you all the very best going forward as we start to come out of this lockdown period.
Diane Unwin | 20 May, 2020
The most friendly, supportive and professional estate agents I have ever had the pleasure of instructing. House selling is stressful emotionally, physically and when you are a single parent, these things are even more so. Andrew Berry and his partner Anna-Marie Grant, could not have worked harder and been more committed to selling my house and provided me with the support I required all the time. A truly magnificent firm, professional, reliable, prompt, supportive, and a pleasure to work with.
Zoe Kirby | 13 May, 2020
Very pleasant experience. I bought and sold the house through Grant Berry, it was all very easy with their help. I would recommend them to everyone without any hesitation.
Alena Vachtova | 11 May, 2020
I purchased my house through Grant Berry. I am very pleased with the service provided by this agency. Andrew Berry was extremely helpful in all matters pertaining to the house purchase. Very helpful, courteous and always giving me updates on progress. He acted as a very good intermediary between myself and the seller and was instrumental in the successful purchase. Thoroughly recommended.
Alan Milne | 7 April, 2020
The team at Grant Berry have been friendly, responsive and professional throughout our house selling process. The effort taken by them to capture high quality photos really helped our property standout and attracted a large number of viewings. At every step of the process they have kept us well informed and in a timely manner. I highly recommend their services.
Daniel Rice | 1 March, 2020
Amazing service!! My flat was sold extremely quickly and at the asking price. Andrew was super helpful, friendly and quick throughout and I honestly couldn’t have asked for a better service. Highly recommend!
Isabel Ferreira | 20 February, 2020
I bought my house a few years ago through Grant Berry and when it was time to sell tecently I had no hesitation in using them to sell it! They are professional, personal and reliable too! Highly recommended
Vanessa Benton | 14 February, 2020
From our first meeting with Andrew through to the final key is being delivered we can only comment that the service was first class and we wouldn't hesitate in recommending Andrew and his team .
Nigel Lister | 13 February, 2020
I used Grant Berry to sell my late aunt\'s house in Newmarket. my aunt used them to sell her previous house And I know that she liked Andrew.I saw three firms. Andrew\'s knowledge and enthusiasm were obvious. He gave a higher valuation than the other 2 firms but was very confident in his valuation. We accepted an offer for the full asking price very quickly. their entire approach is fantastic and they excel in keeping the overall process moving, making sure that things are dealt with promptly by the right people and ensuring that communication is good. Brilliant.
James Tinworth | 9 February, 2020
Professional from start to finish and excellent feedback after property viewings. Wouldn’t hesitate in recommending them to anyone who was thinking of putting their house on the market.
Nicola Mitchell | 13 January, 2020
Excellent service throughout. They produced a very professional sales brochure with high quality photographs. The after sales service is also particularly good and this is important when the usual procedural hiccups occur.
Anna Cantillon | 3 December, 2019
Excellent service throughout. Andrew and Anna-Marie kept me up to date with throughout the process and sorted any issues promptly and efficiently. Thanks!
Kevin Gatland | 2 December, 2019
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