Mon - Fri: 8.30am - 6pm
Sat: 9am - 5pm | Sun: 10am - 2pm

01638 280200
sales@grantberry.co.uk

40 Carter Street, Fordham, Ely, Cambridgeshire, CB7 5NG

On-Line vs High Street Estate Agents

Is cheap always best?  With regards selling a property, a number of ‘on-line’ estate agents have launched in the last few years to give vendors a cheaper option.  We believe a number of High Street agents have had it good for many many years and been able to rely on their existence to secure a decent market share. They have been able to dictate terms and charge over-inflated fees in the knowledge there has been a lack of competition.

So, the advent of ‘On-line’ agents has certainly ruffled feathers amongst these High Street agents, put pressure on their fees and also their market share.  A good number of clients and people we have spoken to over the last few years believe it was time the High Street agents were challenged as they had become complacent and their propositions had not evolved over the years.

Property sellers, can choose to go with pure ‘On-line’ agents, including those that charge for ‘listing’ a property, rather than on a ‘No sale, No fee’ basis, cheap fee agents, or the usual selection of High Street agents.

Our clients chose Grant Berry Estate Agents because we charge competitive fees, but just as important, a market leading service, where they are kept informed throughout what can be a highly stressful and anxious journey.  Being kept in the dark is no longer an option, and this can result in the collapse of chains because the parties involved just do not know what is going on, unacceptable!

We know where the ‘cheap’ agents are involved, we will do the chasing on their behalf as it is expected the property owners will likely have to do their own viewings, and liaise with their buyers throughout the process.  From outset, there is a great feeling when a sale is agreed and both sellers and buyers in such circumstances are both happy.  But, when something in the process doesn’t go quite to plan it can open a can of worms and leave both parties perplexed and frustrated with the other party.

Likewise, our experience is that the High Street agents are under pressure from the powers that be to drive results, through numbers, and there is a general disregard for their actual clients.  It’s a numbers game because they are under pressure to deliver for the corporate owners, so irrespective of selling your property, as long as they meet their targets, then that is their real focus, and to keep their jobs.

We know that the majority of our instructions come from word of mouth recommendations or clients that have either sold or purchased from us before.  We believe this is testament to the fact that we are different, and proud to be different.  One of our vendors posted a review to say we should be careful, as we are in danger of giving estate agents a good name – one never to forget, and have sold more properties for her and family.

So the collapse of Emoov and Tepilo recently, costs 140 staff their jobs just before Christmas but also leaves their vendors and buyers not knowing what is happening.  Their Business models could not support their proposition.

Our latest reviews from allAgents

I have just sold with Grant Berry for the second time and I cannot rate them highly enough. Both Anna-Marie and Andrew are the most professional agents in East Anglia. Their proactive attitude is reflected in their results, they have been continuously chasing up solicitors and buyers and keeping me in the loop. Grant Berry gave an honest assessment of the property and the property market and sold it very quickly - again! Thank you so much Andrew and Anna-Marie.
T Youngs | 10 May, 2021
We would have no hesitation in recommending Grant Berry, very professional service from start to finish, nothing was too much trouble and both Andrew and Anna-Marie supported us throughout.
Dena Thompson | 6 May, 2021
Extremely personable and helpful throughout the entire process. Having dealt with a handful of larger agents I found Andrew and Anne-Marie\'s tailored approach a breath of fresh air. Thank you both!
Neil Mottram | 4 May, 2021
We would highly recommend selling your house with Grant Berry Estate Agents. Andrew sold our house to us five years ago and we remembered how friendly and professional he was. So when we were looking for an estate agent to sell our house this year we did not hesitate to contact Andrew. We wanted an estate agent who would provide a personal service, conducting all the viewings and managing the communication with potential buyers, and Andrew and Anna-Marie certainly did that. In our opinion you would not get that level of service with a high street estate agent and certainly not with Purple Bricks! Thank you Grant Berry for enabling our sale to go as smoothly as possible.
Helen Bridge | 9 April, 2021
Andrew and Anna-Marie were complete professionals from the start of the process through to completion, helping us navigate through some choppy seas at times. The presentation of our property was second to none with more quality pictures than you would usually see. Andrew suggested a video tour would help the sale so we took up that option and we believe it was money well spent, showcasing our house beautifully. We were kept informed by Andrew and Anna-Marie all the way through the process and we were happy we used Grant Berry and were completely satisfied with the outcome. Thank you Grant Berry.
Tim Griffin | 25 March, 2021
Responsible. Respected my porperty. Good customer service. Responsive. Well presented. Reliable. Punctual. Gave me a first user trial on virtual tour. Admiral awareness of Covid restrictions.
anna fraser wilks | 27 February, 2021
This is the second time we have used Grant Berry, to buy a house and eventually sell the same house more recently. Andrew and Anna-Marie were outstanding in both the buying and selling process. Grant Berry sold our home very quickly from the property going on the market, this was down to the excellent photos, realistic video tour, professional yet relaxed sales style of Andrew, and quick pro-active work of Anna-Marie in scheduling the multiple viewings. The communication from day one all the way through to completing was very good, which helped keep us up to date and understand where our buyers were at in the process. I would not hesitate to to use Grant Berry again if or when we go on to sell our current property.
Dan | 22 February, 2021
We have just purchased a property from Grant Berry and must say both Andrew and Anna-Marie made the process a lot less stressful. Communication was excellent throughout the process (far better than our own estate agent who we used to sell our property) and we received regular updates on how the chain and process was progressing. I would happily recommend Grant Berry to any prospective buyer\/seller and would like to thank both Andrew and Anna-Marie once again for all their help.
Mike Warren | 8 February, 2021
An excellent company where customer service is right at the top of the list. Andrew and Anna-Marie were exceptional and really helped the whole buying process along.
Laszlo Mulato | 1 February, 2021
Can’t thank Andrew and Anna Marie at Grant berry. For selling our house. Both very professional and very good knowledge of the market and market resource. Very kind and pleasant to deal with any queries or questions always at the end of the phone to help out. Made what is a stressful experience pretty much stress free. Would recommend very highly to anyone.
Grant pearson | 28 January, 2021
Grant Berry offered an excellent, professional, helpful and reliable service throughout the process of buying and selling our properties. Both Andrew and Anna-Marie are extremely efficient and certainly went the extra mile on the sale of our property. We would not hesitate to recommend them and the highest praise we can give is that we would not consider using any other agent going forward.
Catherine Dickinson | 27 January, 2021
Grant Berry were exceptionally good at progessing our purchase, especially with the vendors solicitors, ensuring everything was resolved in a timely manner.
Michael | 15 January, 2021
We used Grant Berry to purchase and sell properties in August this year and cannot fault the service they offer. They were efficient, knowledgeable and professional whilst still remaining warm and understanding. Buying and selling property is hugely stressful and we feel that both Andrew and Anna-Marie understand this and do everything in their power to facilitate a smooth and stress-free process. We were kept in the loop the whole time and Andrew attended each viewing at our property with enthusiasm. Not only would we highly recommend Grant Berry to anyone else but we will only use them for our property requirements going forward.
Catherine Dickinson | 16 October, 2020
Super service! Grant Berry were excellent communicators and helped us throughout the whole process of buying our first home. They really made what could have been a stressful time very easy. Thank you!
Emma Wilson | 10 September, 2020
Anna-Marie and Andrew thank you both so very much for the amazing service you provided us in getting our dream home. 5 stars isn’t enough! Everything was made easy and you kept us informed all the time. We cannot thank you both enough. We will be recommending you to anyone we know thinking of moving house. Emily and Edd Evans Morley
Emily Evans-Morley | 29 August, 2020
Brilliant service from start to finish. Even through Covid-19 Andrew did everything he could to make sure things ran as smoothly as possible. Would absolutely recommend anyone to use Grant Berry. One very happy family.
Amy Wilson | 18 August, 2020
Great experience! We felt well looked after all way through. Andrew Berry is knowledgeable, enthusiastic and professional. He has made a very rocky journey less stressful. Try them, you won\'t regret it!
Justyna Livermore | 16 July, 2020
Andrew and Anna-Marie are extremely nice people to deal with, they have a genuine interest to be professional from start to finish. Nothing is too much trouble for them and they bring with them a wealth of knowledge in their field. I would have no reservations in recommending them to anyone.
Annette Carter | 15 July, 2020
Absolutely outstanding service from both Anna-Marie and Andrew from start to finish, they kept us in the loop every week even during the Covid 19 pandemic, they were always there reassuring us and ensuring the sale and purchase went smoothly. They are two of the nicest people we have met and would highly recommended them to anyone.
Rosa De Simone | 7 July, 2020
I would have no hesitation in recommending Grant Berry. Throughout the whole process they have provided sound professional advice, backed up by detailed research of the local housing market. They followed up each viewing and gave us feedback and advice. Once we had secured a buyer they continued to drive the process in support of us and always kept us informed of the position of the prospective buyer. Much more than just professional advice and support was the emotional support we received at every stage and the excellent customer service.
Sue Chippington | 3 July, 2020
As if buying and selling a property isn’t stressful enough, add the country going into lockdown just as I completed my purchase, stress levels were through the roof. However, Grant Berry were there every step of the way offering their support and expertise, always at the end of the telephone and extremely professional. Observing social distancing when it came to delivering my keys on day of completion with a smile and gift, thank you for your support and I wish you all the very best going forward as we start to come out of this lockdown period.
Diane Unwin | 20 May, 2020
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