Mon - Fri: 8.30am - 6pm
Sat: 9am - 5pm | Sun: 10am - 2pm

01638 280200
sales@grantberry.co.uk

40 Carter Street, Fordham, Ely, Cambridgeshire, CB7 5NG

On-Line vs High Street Estate Agents

Is cheap always best?  With regards selling a property, a number of ‘on-line’ estate agents have launched in the last few years to give vendors a cheaper option.  We believe a number of High Street agents have had it good for many many years and been able to rely on their existence to secure a decent market share. They have been able to dictate terms and charge over-inflated fees in the knowledge there has been a lack of competition.

So, the advent of ‘On-line’ agents has certainly ruffled feathers amongst these High Street agents, put pressure on their fees and also their market share.  A good number of clients and people we have spoken to over the last few years believe it was time the High Street agents were challenged as they had become complacent and their propositions had not evolved over the years.

Property sellers, can choose to go with pure ‘On-line’ agents, including those that charge for ‘listing’ a property, rather than on a ‘No sale, No fee’ basis, cheap fee agents, or the usual selection of High Street agents.

Our clients chose Grant Berry Estate Agents because we charge competitive fees, but just as important, a market leading service, where they are kept informed throughout what can be a highly stressful and anxious journey.  Being kept in the dark is no longer an option, and this can result in the collapse of chains because the parties involved just do not know what is going on, unacceptable!

We know where the ‘cheap’ agents are involved, we will do the chasing on their behalf as it is expected the property owners will likely have to do their own viewings, and liaise with their buyers throughout the process.  From outset, there is a great feeling when a sale is agreed and both sellers and buyers in such circumstances are both happy.  But, when something in the process doesn’t go quite to plan it can open a can of worms and leave both parties perplexed and frustrated with the other party.

Likewise, our experience is that the High Street agents are under pressure from the powers that be to drive results, through numbers, and there is a general disregard for their actual clients.  It’s a numbers game because they are under pressure to deliver for the corporate owners, so irrespective of selling your property, as long as they meet their targets, then that is their real focus, and to keep their jobs.

We know that the majority of our instructions come from word of mouth recommendations or clients that have either sold or purchased from us before.  We believe this is testament to the fact that we are different, and proud to be different.  One of our vendors posted a review to say we should be careful, as we are in danger of giving estate agents a good name – one never to forget, and have sold more properties for her and family.

So the collapse of Emoov and Tepilo recently, costs 140 staff their jobs just before Christmas but also leaves their vendors and buyers not knowing what is happening.  Their Business models could not support their proposition.

Our latest reviews from allAgents

The team at Grant Berry have been friendly, responsive and professional throughout our house selling process. The effort taken by them to capture high quality photos really helped our property standout and attracted a large number of viewings. At every step of the process they have kept us well informed and in a timely manner. I highly recommend their services.
Daniel Rice | 1 March, 2020
Amazing service!! My flat was sold extremely quickly and at the asking price. Andrew was super helpful, friendly and quick throughout and I honestly couldn’t have asked for a better service. Highly recommend!
Isabel Ferreira | 20 February, 2020
I bought my house a few years ago through Grant Berry and when it was time to sell tecently I had no hesitation in using them to sell it! They are professional, personal and reliable too! Highly recommended
Vanessa Benton | 14 February, 2020
From our first meeting with Andrew through to the final key is being delivered we can only comment that the service was first class and we wouldn't hesitate in recommending Andrew and his team .
Nigel Lister | 13 February, 2020
I used Grant Berry to sell my late aunt\'s house in Newmarket. my aunt used them to sell her previous house And I know that she liked Andrew.I saw three firms. Andrew\'s knowledge and enthusiasm were obvious. He gave a higher valuation than the other 2 firms but was very confident in his valuation. We accepted an offer for the full asking price very quickly. their entire approach is fantastic and they excel in keeping the overall process moving, making sure that things are dealt with promptly by the right people and ensuring that communication is good. Brilliant.
James Tinworth | 9 February, 2020
Professional from start to finish and excellent feedback after property viewings. Wouldn’t hesitate in recommending them to anyone who was thinking of putting their house on the market.
Nicola Mitchell | 13 January, 2020
Excellent service throughout. They produced a very professional sales brochure with high quality photographs. The after sales service is also particularly good and this is important when the usual procedural hiccups occur.
Anna Cantillon | 3 December, 2019
Excellent service throughout. Andrew and Anna-Marie kept me up to date with throughout the process and sorted any issues promptly and efficiently. Thanks!
Kevin Gatland | 2 December, 2019
I wanted a quick sale, which was a tall order, but Grant Andrew did not disappoint. Not only did I get an excellent price for my flat, but with no set office hours, Andrew and Anna-Marie were on hand every step of the way. It was less than a week from the initial call to first viewing. When the first prospective buyer pulled out, Andrew had the next buyer through the door within 48 hours. The sale was not completely problem free, but there was constant communication between their offices, the buyers and myself. And they were brilliant at helping to find practical solutions when we hit snags. The added bonus, is they found a buyer who was happy to take on my tenant, reducing stress on all sides. House buying and selling is traditionally a difficult affair, but Grant Berry\'s professional attitude means a lot of the stress is taken out of the process. The following keywords and features fully encapsulate the service that Grant Berry provides: availability, excellent communications, courteous, quick response, well timed updates, realistic evaluation, knowledgeable, trustworthy, and the extra mile.
Lisa Chapman | 30 November, 2019
Grant Berry secured an offer on our property within two weeks of the advert going live. We had only had two viewings during a four month period with another estate agent and received no feed back. Andrew met with potential buyers and gave us immediate feedback on how the viewings went. Both Anna-Marie and Andrew were open and honest with how things were going throughout the sale; a stark contrast to the other estate agent we had previously used. They were very professional, took lots of photos that showed our home in the best possible light and marketed the property well.
Andy Willcox | 26 September, 2019
Grant Berry helped me sell my house this summer. I found them proficient and knowledgeable from the very first meeting. Expert marketing of the property along with a professional, friendly service makes it easy to recommend local estate agent.
Tracey Gwinnett | 24 September, 2019
We used Grant Berry to sell my deceased mothers property and received the most excellent service. Andrew met us, outlined very clearly how they would market it and the fees involved. It was STC within a week of being put up for sale. However, when that buyer pulled out it was again sold within a week with no fuss. We were kept up to date at all stages of the sale with nothing being too much trouble. I would absolutely recommend Grant Berry to any prospective sellers. SK
Sandra King | 13 September, 2019
Really positive experience purchasing a house with Grant Berry. They were able to arrange viewings around the times that suited us and once the price was agreed, they managed the process well. There were no heavy handed sales tactics that you sometimes come across with the chain estate agents, have previously bought property in London. We have recommended Grant Berry to friends who will be selling in the local area shortly.
Terry De Sousa | 12 September, 2019
Just a thoroughly professional outfit. Friendly, knowledgeable and incredibly helpful. Took time to answers our emails promptly. Helped us every step of the way.
Geppetto Price | 10 September, 2019
These guys have been unbelievably supportive throughout our quite difficult house purchase. They have chased a number of other agents, mortgage advisers and banks for us and haven\'t left us in the dark at all for the 4-5month process. On top of that they have been extremely friendly and reassuring, which sometimes in a professional atmosphere can be lost. Will always recommend to anyone that is buying in the area.
Joe | 28 August, 2019
Fantastic service, different to all the others and a breath of fresh air that made my first home purchase stress free!
Caroline Jordan | 17 August, 2019
Very, very impressed with the excellent service we received when buying our house through Grant Berry. Anna-Marie and Andrew made the experience feel very smooth and stress free. They were incredibly well organised and pro-active. They responding very swiftly to emails, kept up to date with developments, and made sure that messages that had been sent from one solicitor had been received by the other. It felt like they were doing everything they could to help make the purchase smooth and successful for all parties. Can\'t recommend them enough.
Robert Moir | 15 August, 2019
Andrew and Anna-Marie sold my property in just one week – after it had been on the market with a larger agent for over 8 months. It may have been just lucky, however the support along a very trying and arduous journey to completion was second to none. I cannot thank them enough for all their care and diplomacy when things were getting rather tough. The care and detail in the pictures and the marketing of the property far exceeded my expectations and their professional attitude and advice are unparalleled. Grant Berry is a very rare breed of agent who really cares about their clients - both selling and buying - in what is usually a major life decision to sell or buy a house.
T Youngs | 13 August, 2019
We were selling an empty property inherited from my mum which was 100 miles away from where we live and so very difficult to maintain through the winter. Andrew went beyond the call of duty by sorting out the mail, reading meters and even cutting the grass in the spring. We didn't know any good solicitors and after some consideration decided to accept the ones recommended by Andrew. He gets an introductory fee for recommending them but was totally up-front about this and it was a good decision to make. Andrew has a good relationship with these solicitors and this made all the difference in the world. He was phoning them on a daily basis on our behalf. Anyone trying to sell a property at the moment will know that it is a buyers' market and I am sure we chose the best estate agent to sell the property
Rob | 31 May, 2019
We have used Grant Berry Estate Agents to buy and then sell our very first home, and have more recently last month used them again to sell our home and move to our new one. We highly recommend them, as they really do go above and beyond. They really care and it definitely shows in how they work with you.They are a pleasure to deal with through the whole process.
ShannenB | 24 April, 2019
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