Mon - Fri: 8.30am - 6pm
Sat: 9am - 5pm | Sun: 10am - 2pm

01638 280200
sales@grantberry.co.uk

40 Carter Street, Fordham, Ely, Cambridgeshire, CB7 5NG

Best Sales Branch of the year, 2018 in Ely/CB7

One of the fundamental reasons for setting up our own estate agency, was the poor experience we had received when looking at property over many years.

We would often ask questions about a property and be told the person just worked weekends and to ring the office on Monday, or the person worked for lettings and was just helping out their Sales colleagues, or they were simply employed to do viewings and couldn’t help us.

I am delighted to report that we have won instructions from vendors for whom we have done ‘accompanied viewings’ who wished to view a property being marketed by us.  Whilst the property we showed them did not meet their needs, they have phoned up a few weeks later to say they had since viewed other properties, but that  we were the only agents who imparted detailed knowledge about the property and surrounding area, and as such wished us to sell their own property!  We believe this is testament to personally meeting the vendors from outset, asking questions about their property, their circumstances, work they have undertaken, so we can pass on this information when we do viewings and inform prospective buyers accordingly.  We then take our own photos, offer help and advice on presentation, and measure up so we can produce accurate 2D and 3D floor-plans. 

We do all ‘accompanied viewings’ as don’t see that as the vendor’s responsibility, surely that’s why they pay an estate agent.  We continue to be shocked at how many vendors, including elderly owners, do their own viewings, as perhaps their agent can’t really be bothered.

The last 12-18 months in our opinion has been more a more challenging marketplace for selling property, with less ‘proceed-able’ buyers out there.  This being the case, we believe in producing the best possible marketing, knowing about properties so we can answer any questions, and have extended hours of availability to speak to potential buyers and perform viewings.  Our vendors are advised of who is viewing their property, their position, and usually within an hour of completing the viewing, we provide them with initial feedback.  It is about keeping our clients informed and providing a level of service they have never experienced previously.  We have not needed to resort to knocking on doors of houses on the market, cold calling vendors, or simply telling people we are the best estate agents around.  Our Business success is based firmly on offering the very best service possible to our vendors and buyers, and keeping all parties informed throughout, from first point of contact through to the day of completion and handing over a Thank you card and bottle of fizz.

Ultimately, it is our clients that decide how we perform, and to this end, it was incredible to win “Best Sales Branch of the year, 2018 in Ely/CB7” following reviews posted on www.allagents.co.uk, the largest review sight in the UK for estate agents by our clients.  In fact, better still than winning the award were the reviews themselves.  It is testament to how we continue to look after our customers and want to exceed their expectations, so much so that they too recommend us in the future.

Please ‘click’ here to see the award, and the client reviews. Thank you for reading, and if you are serious about moving, or know someone that wishes to, please do not hesitate to contact us, and let us show you all agents are most definitely not the same!

Our latest reviews from allAgents

We used Grant Berry to purchase and sell properties in August this year and cannot fault the service they offer. They were efficient, knowledgeable and professional whilst still remaining warm and understanding. Buying and selling property is hugely stressful and we feel that both Andrew and Anna-Marie understand this and do everything in their power to facilitate a smooth and stress-free process. We were kept in the loop the whole time and Andrew attended each viewing at our property with enthusiasm. Not only would we highly recommend Grant Berry to anyone else but we will only use them for our property requirements going forward.
Catherine Dickinson | 16 October, 2020
Super service! Grant Berry were excellent communicators and helped us throughout the whole process of buying our first home. They really made what could have been a stressful time very easy. Thank you!
Emma Wilson | 10 September, 2020
Anna-Marie and Andrew thank you both so very much for the amazing service you provided us in getting our dream home. 5 stars isn’t enough! Everything was made easy and you kept us informed all the time. We cannot thank you both enough. We will be recommending you to anyone we know thinking of moving house. Emily and Edd Evans Morley
Emily Evans-Morley | 29 August, 2020
Brilliant service from start to finish. Even through Covid-19 Andrew did everything he could to make sure things ran as smoothly as possible. Would absolutely recommend anyone to use Grant Berry. One very happy family.
Amy Wilson | 18 August, 2020
Great experience! We felt well looked after all way through. Andrew Berry is knowledgeable, enthusiastic and professional. He has made a very rocky journey less stressful. Try them, you won\'t regret it!
Justyna Livermore | 16 July, 2020
Andrew and Anna-Marie are extremely nice people to deal with, they have a genuine interest to be professional from start to finish. Nothing is too much trouble for them and they bring with them a wealth of knowledge in their field. I would have no reservations in recommending them to anyone.
Annette Carter | 15 July, 2020
Absolutely outstanding service from both Anna-Marie and Andrew from start to finish, they kept us in the loop every week even during the Covid 19 pandemic, they were always there reassuring us and ensuring the sale and purchase went smoothly. They are two of the nicest people we have met and would highly recommended them to anyone.
Rosa De Simone | 7 July, 2020
I would have no hesitation in recommending Grant Berry. Throughout the whole process they have provided sound professional advice, backed up by detailed research of the local housing market. They followed up each viewing and gave us feedback and advice. Once we had secured a buyer they continued to drive the process in support of us and always kept us informed of the position of the prospective buyer. Much more than just professional advice and support was the emotional support we received at every stage and the excellent customer service.
Sue Chippington | 3 July, 2020
As if buying and selling a property isn’t stressful enough, add the country going into lockdown just as I completed my purchase, stress levels were through the roof. However, Grant Berry were there every step of the way offering their support and expertise, always at the end of the telephone and extremely professional. Observing social distancing when it came to delivering my keys on day of completion with a smile and gift, thank you for your support and I wish you all the very best going forward as we start to come out of this lockdown period.
Diane Unwin | 20 May, 2020
The most friendly, supportive and professional estate agents I have ever had the pleasure of instructing. House selling is stressful emotionally, physically and when you are a single parent, these things are even more so. Andrew Berry and his partner Anna-Marie Grant, could not have worked harder and been more committed to selling my house and provided me with the support I required all the time. A truly magnificent firm, professional, reliable, prompt, supportive, and a pleasure to work with.
Zoe Kirby | 13 May, 2020
Very pleasant experience. I bought and sold the house through Grant Berry, it was all very easy with their help. I would recommend them to everyone without any hesitation.
Alena Vachtova | 11 May, 2020
I purchased my house through Grant Berry. I am very pleased with the service provided by this agency. Andrew Berry was extremely helpful in all matters pertaining to the house purchase. Very helpful, courteous and always giving me updates on progress. He acted as a very good intermediary between myself and the seller and was instrumental in the successful purchase. Thoroughly recommended.
Alan Milne | 7 April, 2020
The team at Grant Berry have been friendly, responsive and professional throughout our house selling process. The effort taken by them to capture high quality photos really helped our property standout and attracted a large number of viewings. At every step of the process they have kept us well informed and in a timely manner. I highly recommend their services.
Daniel Rice | 1 March, 2020
Amazing service!! My flat was sold extremely quickly and at the asking price. Andrew was super helpful, friendly and quick throughout and I honestly couldn’t have asked for a better service. Highly recommend!
Isabel Ferreira | 20 February, 2020
I bought my house a few years ago through Grant Berry and when it was time to sell tecently I had no hesitation in using them to sell it! They are professional, personal and reliable too! Highly recommended
Vanessa Benton | 14 February, 2020
From our first meeting with Andrew through to the final key is being delivered we can only comment that the service was first class and we wouldn't hesitate in recommending Andrew and his team .
Nigel Lister | 13 February, 2020
I used Grant Berry to sell my late aunt\'s house in Newmarket. my aunt used them to sell her previous house And I know that she liked Andrew.I saw three firms. Andrew\'s knowledge and enthusiasm were obvious. He gave a higher valuation than the other 2 firms but was very confident in his valuation. We accepted an offer for the full asking price very quickly. their entire approach is fantastic and they excel in keeping the overall process moving, making sure that things are dealt with promptly by the right people and ensuring that communication is good. Brilliant.
James Tinworth | 9 February, 2020
Professional from start to finish and excellent feedback after property viewings. Wouldn’t hesitate in recommending them to anyone who was thinking of putting their house on the market.
Nicola Mitchell | 13 January, 2020
Excellent service throughout. They produced a very professional sales brochure with high quality photographs. The after sales service is also particularly good and this is important when the usual procedural hiccups occur.
Anna Cantillon | 3 December, 2019
Excellent service throughout. Andrew and Anna-Marie kept me up to date with throughout the process and sorted any issues promptly and efficiently. Thanks!
Kevin Gatland | 2 December, 2019
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